SMS terms

When you applied, you agreed that Satisfy could contact you by phone, text message and email about your inquiry, including by automated dialing systems and prerecorded messages, at the number and email address you gave us.

When you pay for a service, you agree to the same for that service and for the advocacy file we open: the welcome, and any point where your file needs something from you.

You do not have to accept automated calls or texts to buy anything from us, or to have us work your file. Switch texts off and everything else carries on as normal.

How often we text depends on what is happening on your file. Your carrier's message and data rates apply.

Reply STOP to any text message. Reply HELP for help.

You can also switch texts off in your portal account, or use our opt-out page.